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Therapy Reputation

Reputation Management for Therapists

Build a visible record of trust through reviews, requested respectfully and in a way that protects client privacy.

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What's included

A reputation built with care, never pressure.

Respectful, Opt-In Review Requests

Review requests are sent thoughtfully, giving clients full control over whether and how they share their experience.

Privacy-Conscious by Design

Every part of the process is built with client confidentiality in mind, never pressuring for details beyond a general rating.

One Inbox for Every Platform

Reviews from Google, Psychology Today, and more land in a single dashboard, so nothing falls through the cracks.

Thoughtful Response Guidance

Suggested, confidentiality-conscious responses help you acknowledge feedback professionally, without ever confirming a client relationship.

Reputation Reporting

Track your rating trend and review volume over time, in one simple dashboard.

Questions

Common questions about therapy reputation management

Can review requests stay appropriately discreet?
Yes — requests are worded professionally and give the client full control over sharing, never assuming or referencing the nature of their visit.
How should we respond to a review, given confidentiality rules?
Guidance is built to help you respond professionally without confirming or denying a client relationship, protecting confidentiality at every step.
Does a stronger reputation actually bring in more clients?
Yes — visible, genuine reviews are often the deciding factor for someone choosing between practices, especially when paired with clear visibility online.See Therapy SEO →
How do I get more reviews without annoying customers?
Automated review requests go out at the right moment — right after a job or purchase — so asking feels natural instead of like a chore.
What happens if I get a negative review?
You're alerted immediately so you can respond quickly, and a steady stream of new positive reviews keeps one bad review from defining your reputation.
Which review sites actually matter?
Google reviews carry the most weight for local search, but Marketing 360 monitors and manages the other platforms your customers actually check too.
Can bad reviews actually hurt my search rankings?
Yes — review quantity and recency are a real local-ranking factor, so a steady flow of fresh, positive reviews helps both trust and visibility.
Do reviews actually influence whether someone chooses to hire a business like mine?
Yes — most people check reviews before ever making contact, so your review profile often matters as much as your website.

Explore more

Everything else we do for therapists

Therapy WebsitesTherapy SocialTherapy ListingsTherapy AdsTherapy SEO
← See the full Therapy marketing overview

Reviews

4.6★ from 3,900 small business owners.

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“Amazing team and a great product — they took my business from brand new to multiple locations over the last 5 years. I'd recommend the team at Marketing 360 to anyone.”

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Top Rated Local

“From the beginning it's felt like the team is on our side, not out for their own gain — genuinely refreshing. They made the website easy to understand every step of the way. Very glad I took this leap of faith.”

Richard S.

Top Rated Local

“Alex did an amazing job on the website and walked me through, step by step, how to update things myself. I love that the quote button alerts my email the moment a potential customer requests one.”

Judy R.

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