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REPUTATION MANAGEMENT

Protect, manage & build your brand’s online reputation with ease.

Get a reputation manager who helps you capture & monitor reviews across all the trusted review sites relevant to your business.

Reputation Management Platform Overview

Marketing 360® rated with Capterra® Marketing 360® rated with GetApp® Marketing 360® rated with Software Advice® Marketing 360® rated with Top Rated® Local

Build a strong online reputation across popular review sites and watch the sales roll in.

Watch this short video to learn more

Why it’s important to invest in reputation management

Reputation Management Helps Generate More Leads & Sales

More Leads & Sales

It’s simple — the more online reviews you have and the stronger your online reputation/ratings, the more leads & sales you’ll generate.

Reputation Management Is Proactive, Not Reactive

Proactive, Not Reactive

The key to a strong reputation is being proactive with constantly capturing positive reviews, not reactive as a result of negative reviews.

Reputation Management Helps Save Time

Get Involved

Own the conversation by replying directly to reviews left by your customers, suppressing fake reviews, requesting reviews by email or text, and more. Or, let us do it for you!

REPUTATION MANAGEMENT DASHBOARD

Monitor all your ratings & reviews from one place

Not only do you get your own Reputation Manager who does everything for you, but we also give you access to your own reputation dashboard so you can monitor your ratings & reviews across all the review sites relevant to your industry.

Plans & Pricing

Monitor All Of Your Reviews And Ratings In One Place

Full Control

POWERFUL TOOLS

Finally, a review platform that gives you control

We’ll leverage the powerful Top Rated Local® reputation management tools to help protect and improve your online reputation. This includes challenging reviews to ensure they are from actual customers, request re-ratings after you resolve an issue, sending private notes to reviewers for more info and more!

Plans & Pricing

REQUEST REVIEWS

Quickly request reviews from customers via email or text

With pre-made templates, you can quickly ask your customers to leave you a review via email or text message. Your customers won't need to log in to leave a review, which makes it fast and easy to build your online reputation with new reviews.

Plans & Pricing

Track Your Reputation Over Time

Full Control

SHOW OFF YOUR REPUTATION

Beautifully display your Rating Score® on your website

Easily build a Top Rated® widget that displays your overall review score average, your Rating Score® and more. Then, copy the code with the click of a button to embed it directly into your website. Be proud of your online reputation!

Plans & Pricing

Here’s a list of things included with our reputation management service

Capture Initial Reviews

Capture Initial Reviews

We’ll collect a list of past customer names and email addresses and send a series of email blasts requesting feedback, positive ratings & reviews.

Capture Ongoing Reviews

Capture Ongoing Reviews

We’ll put processes in place to help you capture new positive reviews proactively month after month. Best part is, we do everything for you!

Capture Real-Time Reviews

Capture Real-Time Reviews

Work face-to-face with clients? We can help you setup processes to capture reviews in-store or in the field real-time via email or text.

Monitor & Reply To Reviews

Monitor & Reply To Reviews

We can read and reply to all reviews (unless you prefer to do this), even if it’s just to say thanks! This shows you care about your customers and their feedback.

Suppress Fake Reviews

Suppress Fake Reviews

If you suspect a review was not written by a real customer, we’ll make sure to challenge verification on the review and request removal from other third-party review sites.

Track Your Rating Score®

Track Your Rating Score®

We’ll track your ratings & reviews and work hard to ensure you have a better online reputation than your competitors!

How it works

Kickoff Call

Start with a kickoff call with your Reputation Manager so they can better understand your business and how they can best build a strong online reputation for your brand.

Kickoff Call

Leverage Multiple Review Sites

We'll gain access to any review sites you already created. We'll also set up other review sites relevant to your industry that we feel will help build your online reputation.

Leverage Multiple Review Sites

Capture Initial Reviews

We'll put a plan in place to capture initial positive reviews (and filter any negative reviews) from past customers across all the relevant review sites we set up.

Capture Initial Reviews
Capture Ongoing Reviews

Capture Ongoing Reviews

We'll then put in place as many automated processes as possible to help you capture more positive reviews on an ongoing basis (month after month).

Monitor, Respond & Suppress

Monitor, Respond & Suppress

We'll comment/respond (if approved by you) to reviews as you receive them. We’ll also help push down and/or remove false/negative reviews (if at all possible).

Analyze & Awesomize

Analyze & Awesomize

Your Reputation Manager will track your overall reviews and reputation online and provide reporting. You'll also have 24-7 access to track your reputation online.

Reputation Management Overview